Shipping Policy

At enchi.shop we are committed to providing a smooth, safe, and reliable delivery experience across India. Our trusted logistics network ensures that every order reaches you on time and in perfect condition.

Shipping Charges

  • Shipping charges are calculated based on the package weight and delivery location.

  • Free Shipping may be available on selected products or during promotional campaigns.

  • Shipping charges are non-refundable in case of partial order cancellations.

  • Additional charges may apply for Cash on Delivery (COD) orders and for return or exchange pick-ups, where applicable.

Delivery Partners

  • We work with trusted courier partners such as Blue Dart to ensure timely and secure deliveries.

  • Your shipping information is shared securely with delivery partners in accordance with our Privacy Policy.

  • Our support team actively tracks shipments until successful delivery.

Packaging & Safety

  • All products are carefully packaged to withstand handling, transit, and weather conditions.

  • If your package appears damaged or tampered at the time of delivery, please:

    • Take clear photographs before opening the package

    • Email the images along with your order details to e89684548@gmail.com

    • Our team will review the issue and assist you promptly

Dispatch & Delivery Timeline

  • Dispatch Time: Mentioned on each product page and indicates when the order will leave our warehouse.

  • Delivery Time: Starts after dispatch and depends on your delivery location and courier transit timelines.

  • Delays may occur due to unforeseen circumstances such as natural disasters, strikes, or regulatory restrictions.

Out-of-Stock & Custom Orders

  • As our collections are limited and exclusive, out-of-stock products may be available on request, subject to availability.

  • For custom orders, dispatch timelines will be shared by our team at the time of order confirmation.

Contact Information

For any shipping-related questions or assistance, please contact us:

Tread Name: enchi.shop

Name: Rakesh Kumar Prajapati

Email: e89684548@gmail.com

Address: Ramraj, Muradganj, Muradganj, jaunpur, Uttar Pradesh-222001

Mobile : 8780318731